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ASTM is a leading international organisation concerned with standards, publishing books, journals, and manuals on materials, products, systems and services.
IMPROVED CUSTOMER SERVICE
ASTM International is
initiating a new system to handle customers' orders, quotations, questions,
and any correspondence in a more expeditious manner. To have your e-mail
or fax answered promptly:
1. Send all e-mails to service@astm.org.
2. Send all faxes to 610 832-9555.
3. Include your account number on any orders, requests or correspondence. If you have a different "ship to" account number, this must be included on all orders.
Any Customer Relations Representative can handle any request. Please do not send any e-mails or faxes to a specific Customer Service Representative.
By following these guidelines, you will receive a response within two business days.
If you have any
questions about this system, please contact Ellen McGlinchey
ASTM
International
610/832-9611 fax 610/832-9635
Click here to go direct to the ASTM web site.
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